Terms and Conditions

The Department of Immigration and Passport Online Visa Services website is maintained for your personal user and viewing. Access and use by you of this site constitutes acceptance by you of these terms and conditions which take effect from the date of first use.

Copyright

This page contains information on copyright and what you should do if you want to link to our website or user our news feeds.

The material featured on this website is subject to copyright protection unless otherwise indicated. The material may be downloaded to file or printer for the purposes of research and private study. Any other proposed use of the material is subject to a copyright license.

The permission to reproduce protected material does not extend to any material on this website, which is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.

Linking to our website

We welcome and encourage other website's to link to the international group: Visa Services website. You do not have to ask permission to link to our website (use of our logo is by permission). However, you must comply with the conditions below:

Links to third party websites

If you send an email or letter to the Department of Immigration and Passport asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your messages for up to six months for reference and audit purposes. After this time, it should be deleted.

Disclaimer

The information available on this site is not intended to be comprehensive and many details which are relevant to particular circumstances may have been omitted. It is not a complete statement of immigration and nationality law or policy.