What are cookies?

Cookies are files or pieces of information that may be stored on system or internet enabled devices of the User, when the User visits the website/s of VFS Global. VFS Global uses cookies to make the website/s simpler to use and to create more valuable experiences for you as user. VFS Global cannot identify the User personally from this information. Cookies in themselves do not identify the individual user, just the computer or mobile device you are using via a randomly generated identifying tag.

How VFS use cookies?

We collect all the personal information you complete on the visa application electronic forms.

Our Site may use and allow third parties to place cookies (session and persistent), pixels/tags, SDKs, application program interfaces ("APIs"), and other technologies (collectively, "Cookies") on our Site that may collect and store certain information about you. Some of these Cookies are necessary to provide, secure, and maintain the basic functions of the Site

EU/UK Site Visitors

Our website contains links to our websites, both of those government departments and of other organizations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site. Please read the privacy statement of any site which collects personal information.

How to manage or opt out of Cookies from VFS Global?

If you send an email or letter to the Department of Immigration and Passport asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your messages for up to six months for reference and audit purposes. After this time, it should be deleted.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.